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Renter FAQ
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Renters often have questions before they move in or afterwards. Hopefully this FAQ (Frequently Asked Questions) will help you out.

1.  What is my relationship with the Body Corporate?

     The Body Corporate is a fancy name given to the collective of all the owners of Knightsbridge and there are 34 of them.  Actually and legally, you do not have a relationship per se with the Body Corporate, since your relationship is only with one of them and that is your landlord.  What this means in reality is that most of your concerns with your apartment must go through your landlord, such as problems with a leaky faucet, or needing to have the unit repainted, etc.

There are a couple of notable exceptions.  First of all, as a member of the Knightsbridge community you need to follow the Knightsbridge Conduct Rules, since you are a resident in the building.  So please read them and know that not following them will could have serious consequences for you and your landlord..

Secondly, if there is an emergency, please notify security personnel immediately.

Thirdly, for the sake of security, you will need to fill out the Renter's Information Sheet before you move in and keep it current once you have.  This way the building knows who has which security entrance buttons, will have the license number of your car, so if there are any problems they can contact you, and finally, will know who to contact in an emergency.

One note that should be emphasised is this.  Often tenants are heard saying, "For all the rent I am paying, I deserve better service."  For example, one renter wanted his newspaper delivered to his apartment door every morning.  This is wrong thinking.  The Body Corporate does not receive a penny of your rent...not one.  Your landlord receives your rent money and then he or she then pays their levies to the Body Corporate and often the levy paid is far less than the rent that you pay.

4. What if I lose my security button or keys?

If you lose your security button, notify the security guard on duty immediately so that the button's electronic information can be de-activated. There will be a small charge to replace the button.

If you also lose your keys, contact your landlord, who may have a second set, or may suggest that you call out a locksmith to open the door and provide a new set of keys.  Who pays for this is between you and your landlord.  The same is true if you have also lost your mailbox key, a new one will have to be made, and either you or your landlord will have to pay the locksmith.

5. Can I leave my keys with the security desk if I am expecting a delivery?

The quick answer to this is no, since security personnel cannot be held accountable for your keys.  You can however advise security that you are expecting a delivery and ask them to hold it for you in the security office, but, of course, this would have to be at your own risk.

Any keys should not be giving to security personnel and Knightsbridge no responsibility for the consequences if you do so.

6. Can I invite may friends to use the Patio Braai area?

Of course you can.  But please observe the rules of courtesy for other residents in terms of noise levels and cleaning up the area and Weber afterward. You need to schedule the time for the Braai with the security, so that there isn't any conflict with others. Please follow the Policy for the Patio Use.

7. Do I have to follow the directives of the Trustees, Managing Agent and Security Personnel?

Yes and this goes back to your relationship with the Body Corporate and the Conduct Rules.  The Trustees are given the unenviable role of enforcing the Conduct Rules and so you need to follow their directives and the people employed by the Body Corporate, including the Managing Agent and Security Personnel.

2.  Can I have pets in my apartment?

Unfortunately, the answer is no.  The Conduct Rules do not allow tenants to keep pets of any kind in their units.

3. What about noise?

Like all apartment complexes, noise and creating a nuisance for others is a thorny topic.   The Conduct Rules specifically state that all noise levels must be kept at a minimum between the hours 23:00 and 7:00.  This makes good sense since other residents need their sleep for work and want a sense of privacy. 

However, if complaints are received at ANY time and in the estimation of the security personnel or trustees the noise is creating a nuisance, you will be asked to desist.  Again, not to do so may result in your owner receiving a penalty, which will no doubt be passed on to you to pay him or her back or the police could be called out.  It's always best to respect your neighbours.  If you are planning a party, let your immediate neighbours  and security know, and tone it down after 11:00 p.m.

 

                                                                                                                              

Contact Information

Postal address
235 Beach Road, Sea Point, 8005
Electronic mail

Webmaster: administrator@knightsbridgemansions.com
          Email: Trustees235Beach@aol.com
 

 

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