Renters often have questions before they move in or
afterwards. Hopefully this FAQ (Frequently Asked Questions) will help you
out. 1. What is my relationship with the Body Corporate?
The Body
Corporate is a fancy name given to the collective of all the owners of
Knightsbridge and there are 34 of them. Actually and legally, you do
not have a relationship per se with the Body Corporate, since your
relationship is only with one of them and that is your landlord.
What this means in reality is that most of your concerns with your
apartment must go through your landlord, such as problems with a leaky
faucet, or needing to have the unit repainted, etc.
There are a couple of notable exceptions.
First of all, as a member of the Knightsbridge community you need to
follow the Knightsbridge Conduct Rules, since you are a resident in the
building. So please read them and know that not following them will
could have serious consequences for you and your landlord..
Secondly, if there is an emergency, please
notify security personnel immediately.
Thirdly, for the sake of security, you will
need to fill out the Renter's Information Sheet before you move in and
keep it current once you have. This way the building knows who has
which security entrance buttons, will have the license number of your car,
so if there are any problems they can contact you, and finally, will know
who to contact in an emergency.
One note that should be emphasised is this.
Often tenants are heard saying, "For all the rent I am paying, I deserve
better service." For example, one renter wanted his newspaper
delivered to his apartment door every morning. This is wrong
thinking. The Body Corporate does not receive a penny of your
rent...not one. Your landlord receives your rent money and then he
or she then pays their levies to the Body Corporate and often the levy
paid is far less than the rent that you pay. |
4. What if I lose my security button or keys?
If you lose your security button, notify the security guard on duty
immediately so that the button's electronic information can be
de-activated. There will be a small charge to replace the button.
If you also lose your keys, contact your
landlord, who may have a second set, or may suggest that you call out a
locksmith to open the door and provide a new set of keys. Who pays
for this is between you and your landlord. The same is true if you
have also lost your mailbox key, a new one will have to be made, and
either you or your landlord will have to pay the locksmith.
5. Can I leave my keys with the security desk if I am expecting a
delivery?
The quick answer to this is no, since
security personnel cannot be held accountable for your keys. You can
however advise security that you are expecting a delivery and ask them to
hold it for you in the security office, but, of course, this would have to
be at your own risk.
Any keys should not be giving to security
personnel and Knightsbridge no responsibility for the consequences if you
do so.
6. Can I invite may friends to use the Patio Braai area?
Of course you can. But please observe
the rules of courtesy for other residents in terms of noise levels and
cleaning up the area and Weber afterward. You need to schedule the time
for the Braai with the security, so that there isn't any conflict with
others. Please follow the Policy for the Patio Use.
7. Do I have to follow the directives of
the Trustees, Managing Agent and Security Personnel?
Yes and this goes back to your relationship
with the Body Corporate and the Conduct Rules. The Trustees are
given the unenviable role of enforcing the Conduct Rules and so you need
to follow their directives and the people employed by the Body Corporate,
including the Managing Agent and Security Personnel. |
2. Can I have pets in my apartment?
Unfortunately, the answer is no. The Conduct Rules do not allow
tenants to keep pets of any kind in their units.
3. What about noise?
Like all apartment complexes, noise and
creating a nuisance for others is a thorny topic. The Conduct
Rules specifically state that all noise levels must be kept at a minimum
between the hours 23:00 and 7:00. This makes good sense since other
residents need their sleep for work and want a sense of privacy.
However, if complaints are received at ANY
time and in the estimation of the security personnel or trustees the noise
is creating a nuisance, you will be asked to desist. Again, not to
do so may result in your owner receiving a penalty, which will no doubt be
passed on to you to pay him or her back or the police could be called out.
It's always best to respect your neighbours. If you are planning a
party, let your immediate neighbours and security know, and tone it
down after 11:00 p.m. |
|